Conditions of Sale
We will accept Visa, Mastercard and personal cheques, or money orders made out to Stokes Seeds Ltd. Do not send cash in the mail because we cannot accept responsibility for its loss. Quantity cash discounts may be deducted on all seed orders only - over $500.00. Sorry - No C.O.D's and SASE.
60 DAY CREDIT
CREDIT: All charge orders from our regular commercial grower customers, who have established credit with us, will be invoiced and due 60 days from the invoice date, less cash discounts listed. Interest will be charged on all overdue accounts at the rate of 2% per month, an annual rate of 24%.
NEW CREDIT We cannot extend new credit by phone. Please write or call us for a credit application and supply us with two complete credit references. All new credit is limited to 60 days - less quantity cash discounts. All overdue accounts will be reviewed for future credit and interest will be charged at 2% per month or 24% per annum.
Harmonized Sales Tax: Residents of Ontario are required to pay HST on all flower and vegetable seeds.
CORRESPONDENCE: If you have any reason to write or phone us about shortages or errors on your order - please provide us with your order number as shown on the pick list included with all orders.
DELIVERY: Orders under $500.00 are subject to a $7.95 shipping and handling charge. For prompt, efficient delivery of your order these charges MUST be included.
PRODUCT ILLUSTRATIONS: All color illustrations are copyrighted and are the property of Stokes or their respective owners. Colors vary in printing.
RETURNED ITEMS: Unauthorized returns of seed or goods will be shipped back to the customer, collect. Authorized returns must be cleared with our head office and shipped back prepaid, within 30 days of receipt of the original order. A 10% restocking and handling charge will be charged on all items.
CUSTOMER SERVICE: For technical advice about our seed varieties and horticultural products please phone 1-800-263-7233 or write to our Customer Service Dept. When requesting information, please use a separate sheet of paper, so we may process your order quickly.
CROP FAILURES AND SUBSTITUTIONS: We are dealing with live products, many of which are harvested after our catalog has been printed. If a crop fails or develops a shortage, we reserve the right to pro-rate the item, substitute another item or refund your money. Please indicate your preference on your order.
TESTED FOR GERMINATION: All seed is tested for germination and vigor each year, before we sell it. We maintain our own seed testing department, to ensure that only seeds of high germination will be supplied to our customers. Results of the most recent germination test of each stock, are marked on all packages of flower and vegetable seed. Germination varies each year.